<\!DOCTYPE html> Customer & Retail Intelligence — OrchardOS <\!-- TOP NAV --> <\!-- MODULE HEADER -->

Customer & Retail Intelligence Live

Sentiment trends, support health, and 500+ retail locations — unified in one view.

<\!-- TABS -->
<\!-- ═══════════════════════════════════════════════════════════════ TAB 1: SENTIMENT RADAR ═══════════════════════════════════════════════════════════════ -->
<\!-- KPI Row -->
Loading sentiment data…
<\!-- Trend Chart + Anomaly Feed -->
NPS Trend — 90 Days
Net Promoter Score by product line, with anomaly markers
Early Warning System
Anomalies detected in the last 90 days
Scanning for anomalies…
<\!-- Social Sentiment + App Rating -->
Social Sentiment Distribution
Positive / Neutral / Negative mentions by product line (30d)
App Store Rating Trend
Average rating across all regions — rolling 90 days
<\!-- Sentiment by Region Table -->
Sentiment Scorecard by Product × Region
Last 30 days — NPS, app rating, social ratio, ticket load
Product Region NPS App Rating Positive % Open Tickets Escalated Overall
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<\!-- ═══════════════════════════════════════════════════════════════ TAB 2: CHANNEL INTELLIGENCE ═══════════════════════════════════════════════════════════════ -->
<\!-- KPI Row -->
Loading retail data…
<\!-- Heatmap + Region Chart -->
Geographic Revenue Heat Map
Monthly revenue concentration across US retail footprint
Low
High
Revenue by Region
Monthly revenue across retail regions
<\!-- Carrier Mix + Conversion -->
Channel Partner Mix
Revenue share by carrier & retail partner
Online vs. Retail Conversion
Conversion rates by region — online vs in-store
<\!-- Top + Bottom Performers -->
⬆ Top Performing Locations
Highest revenue stores this month
# Store Partner Revenue Conv% CSAT
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⬇ Underperforming Locations
Lowest revenue — needs attention
# Store Partner Revenue Conv% CSAT
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<\!-- Carrier Detail Table -->
Carrier Partner Analytics
Revenue, conversion, satisfaction, and foot traffic by channel partner
Partner Locations Monthly Revenue Avg Conversion Avg CSAT Avg Daily Traffic
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